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amanar

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Posts : 649
Join date : 2012-12-21
Age : 29
Location : Ontario, Canada

PostSubject: community   Thu Jan 07, 2016 10:42 am

To our fellow Aranock community,

I've locked the compulsion post.

We will not allow public shaming to one of our admins, especially one who has invested so much free time giving us updates every few weeks. If you have issues with an admin, contact myself or Lordlava and we will deal with it professionally.

We (the admin) read the forums and listen to our community as well as discuss it in staffer sections.

What I can tell you is going forward is that we will be more transparent with you by giving you updates on what we have planned for the present and the future. We will take your opinions seriously (for the most part) when deciding on prioritization.

We apologize that some of you are upset of recent updates, and every update we do make is reversible.

It is great that you voice your concerns but I will not allow it in the way that has been shown in the last few days.

Please act mature and discuss like adults. No bashing one or another please.

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Wind



Posts : 86
Join date : 2010-08-18
Age : 30
Location : Tokyo, Japan

PostSubject: Re: community   Thu Jan 07, 2016 10:49 am

Just to state out that,

my issue started off by name callings in public from an admin.


It is reported but one's attitude is unchanging.

Do you have anything to clear my doubts?
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amanar

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Posts : 649
Join date : 2012-12-21
Age : 29
Location : Ontario, Canada

PostSubject: Re: community   Thu Jan 07, 2016 11:05 am

Hi Wind,

The messages were sent to you privately and not publicly. Then you decided to bring it public which we don't like.

Next time that happens please send myself or LL a message and we will deal with it confidentially and professionally.

I do want to apologize that you feel hurt based on what one of our admin said to you in private messages, and I've private messaged that admin to try and play nicer. You have to understand that the admin you're complaining about is the only admin to give us updates and spend hours and hours of his own free time to provide us with updates only to get bashed by everything he does by the community. We are only human and I too would get frustrated at all the negativity our community brings with every single update we do.

It is very hard to please everyone.

Again, we don't discourage you to express your ideas, we discourage that you do it in a non professional way.
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Wind



Posts : 86
Join date : 2010-08-18
Age : 30
Location : Tokyo, Japan

PostSubject: Re: community   Thu Jan 07, 2016 11:54 am

Thank you for your effort dealing with it.

But I wasn't the one that started it in the public.

It was when Moto called Yatana's brother, Laughter a "joke" in shout,
and then called me whiney/whiner.

LL is aware of it but Moto's attitude is unchanging even if I was to react with respect.

That is what I meant.
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Motoko



Posts : 1229
Join date : 2009-09-14

PostSubject: Re: community   Thu Jan 07, 2016 4:00 pm

Wind wrote:
Thank you for your effort dealing with it.

But I wasn't the one that started it in the public.

It was when Moto called Yatana's brother, Laughter a "joke" in shout,
and then called me whiney/whiner.

LL is aware of it but Moto's attitude is unchanging even if I was to react with respect.

That is what I meant.

Taken a bit out of context, but yes, I suppose I'll play nicer.

By the way it wasn't me who spawned ice gargs on you during that live quest, I didn't spawn anything actually.

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Lordlava

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Posts : 3955
Join date : 2009-08-23
Location : The Land Down Under

PostSubject: Re: community   Thu Jan 07, 2016 5:47 pm

It would appear that I will need to spend more time monitoring and locking down conversations on the forum and in game.
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Oldhaus



Posts : 64
Join date : 2015-11-12

PostSubject: Re: community   Fri Jan 08, 2016 12:52 am

What Asmodeus said was exactly what needed to be said publicly, because a lot of us are thinking the same but don't have the courage to say it and everybody has now heard how we feel, including all admin not just one in a private message. It also gives other players the courage to allow their thoughts be heard. We don't want increased tension between players and admin, but we do want to be heard publicly and we do want fairness. Change is necessary and if nobody says anything nothing will change. If you think no change is necessary and the players should remain submissive, I don't agree with you.

for Aranock and Sir Tank.
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amanar

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Posts : 649
Join date : 2012-12-21
Age : 29
Location : Ontario, Canada

PostSubject: Re: community   Fri Jan 08, 2016 6:28 am

Hi Oldhaus,

You're right and I do agree that Asmo brought up a lot of good points. His post (minus the few swear words), in my opinion was acceptable.

We will never punish anyone who has suggestions/complaints about a new change we made or a new area we released. We encourage our community to talk, because if no one complains about a new update, then we think everyone agrees with it. We listen to what you say in game and here on forums, for example - the new update on compulsion.

We will punish anyone who disrespects our staff. You're allowed to complain about our admin without being punished, but that must be done in private messages.

Thanks,
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