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 Server restore compensation

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Should compensation be offered where the server has to be restored to an older backup
Yes - give back what ever the player said they lost
30%
 30% [ 7 ]
Yes - give back the experience the player said they lost but no items
22%
 22% [ 5 ]
Yes - give back some exp or luck in partial compensation for anyone who said they lost something
0%
 0% [ 0 ]
Yes - give back anything the player can prove they list (screenshots etc)
4%
 4% [ 1 ]
Yes - give back a token amount of exp but not huge amounts
0%
 0% [ 0 ]
Yes - give back only what can be proven from the logs
13%
 13% [ 3 ]
No - this is a development game and crashes are part of the risk we take
30%
 30% [ 7 ]
Total Votes : 23
 

AuthorMessage
Lordlava

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Posts : 3955
Join date : 2009-08-23
Location : The Land Down Under

PostSubject: Server restore compensation   Mon Jan 04, 2016 6:06 am

This poll applies only for the most recent crash which involved a restore to a previous version.

It does not apply to a minor crash where the server is just restarted.  That is a maximum of 0-59 minutes losses and is just a part of the risk you take.

Note that the current policy is not to give compensation of any sort - that policy is what is at question.
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Lordlava

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Posts : 3955
Join date : 2009-08-23
Location : The Land Down Under

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 6:08 am

Please add your name and details if you think you lost something in the recent crash.


Name:
Rank:
Exp lost:
Luck lost:
Items lost:
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Lazywarrior



Posts : 180
Join date : 2015-07-25
Age : 20
Location : Somewhere with a bunch of nekos

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 6:10 am

Name: Nyandere
Rank: Knight
Exp lost: 400k
Luck lost: Whatever moto gave me from LQ, I forgot how much.
Items lost: Nothing
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Zidane



Posts : 50
Join date : 2012-04-11

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 6:12 am

Name: Zidane
Rank: was Brig now Col (had just ranked to brig before i got offline)
Exp lost: Just under 1 Mill
Luck Lost: what ever moto gave in LQ
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legacy



Posts : 31
Join date : 2016-01-01

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 6:15 am

Name: Legacy
Rank: Major
Exp lost: 250k
Luck lost: 2000
Items lost: Quest items that I've already spent a couple of hours getting back.
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Grub



Posts : 2
Join date : 2016-01-01

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 6:19 am

Name: Grub
Rank: MSg
Exp lost: About 150k (went from MSg down to Corporal)
Luck lost: Whatever Moto gave in LQ
Items lost: Only thing of note was silver+red belt, but have that back already
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Oldhaus



Posts : 64
Join date : 2015-11-12

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 6:20 am

Name: Lissa
Rank: Lt Gen
Exp lost: 300k from Motos LQ reward plus 100k from other.
Luck lost: don't know how much moto gave me from LQ I know he gave me some after I was saved
Items lost: 3 pieces of SS bless gear (GC SS piece has been recuperated thanks to Atoal). I wouldn't expect SS gear to be recreated, just exp in compensation.

My partners character:

Name: Videl
Rank: Colonel
Exp lost: 200k from motos LQ reward and 50k from killing things during the LQ including FKS
Luck lost: Luck was also given as a reward from moto after LQ but don't know how much
Items lost: none.


Last edited by Oldhaus on Mon Jan 04, 2016 7:50 am; edited 1 time in total
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Wind



Posts : 86
Join date : 2010-08-18
Age : 29
Location : Tokyo, Japan

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 6:46 am

Name:Ashelia
Rank:Colonel before crash
Exp lost:around 1mil
Luck lost:0
Items lost:Nothing

Name:Ayumi
Rank:Earl
Exp lost:0
Luck lost:around 15k from RD luck scrolls
Items lost:3 agi scrolls(traded with Limitless), and crafted stuff/godly armor but that'd be annoying for LL to replace so nvm


Last edited by Wind on Tue Jan 05, 2016 1:30 am; edited 1 time in total
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Ouaco



Posts : 5
Join date : 2013-09-25

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 7:39 am

Stump
Earl
500000 xp
whatever Moto gave me
none
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Limitless



Posts : 47
Join date : 2015-07-06
Age : 33

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 7:41 am

Name:Limitless
Rank:lt gen
Exp lost:roughly 600k on gmoon
Luck lost:0
Items lost:2 int 2 wis (not sure exactly which it was but 4 total)
3 from Ayumi 1 from Supaguard (traded him 3 gpots for it)

To be honest, I still think it should be dust under the rug.


Last edited by Limitless on Mon Jan 04, 2016 10:05 am; edited 1 time in total (Reason for editing : Comments)
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Asmodeus



Posts : 483
Join date : 2012-12-22

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 10:44 am

Name: Death
Rank: Knight
Exp lost: 1500000
Luck lost: Whatever motoko gave
Items lost: Godly tit helm of gods +5, godly tit armor of gods +5 (not a priority to be honest)

Name: Cosruni
Rank: FDM
Exp lost: 1000000
Luck lost: Whatever Motoko gave
Items lost: Nothing that wasnt replaced
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Cicgur



Posts : 1
Join date : 2015-07-16

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 12:05 pm

Name:Cicgurnm
Rank:Lt colonel
Exp lost:I think around 210k
Luck lost:Whatever Moto gave during the LQ
Items lost:0
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Supaguard



Posts : 11
Join date : 2012-08-05

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 1:03 pm

Name: Supaguard
Rank: Knight
Exp lost: 3000000
Luck lost: Whatever Motoko gave in LQ
Items lost: None
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amanar

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Posts : 649
Join date : 2012-12-21
Age : 29
Location : Ontario, Canada

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 1:17 pm

I don't think I understand the first post.
The rollback is 0-59minutes? Meaning you only lost MAX 59minutes of data?

How are people claiming 3million exp in 59minutes?

Check logs IMO
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Asmodeus



Posts : 483
Join date : 2012-12-22

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 1:36 pm

amanar wrote:
I don't think I understand the first post.
The rollback is 0-59minutes? Meaning you only lost MAX 59minutes of data?

How are people claiming 3million exp in 59minutes?

Check logs IMO

The roll back was over 10 hours.
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Bill



Posts : 79
Join date : 2015-05-25

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 5:19 pm

Name: Botar
Rank: General
Exp lost: ~1 mil
Luck lost: ?
Items lost: none
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Zidane



Posts : 50
Join date : 2012-04-11

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 9:26 pm

Pretty sure the roll back was almost 24 hours
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bubblecathie

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Posts : 565
Join date : 2012-01-25

PostSubject: Re: Server restore compensation   Mon Jan 04, 2016 10:05 pm

Can't you just host another LQ?
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Diablo



Posts : 22
Join date : 2014-10-13
Age : 23
Location : USA

PostSubject: I agree on LQ   Tue Jan 05, 2016 12:02 am

I would agree on LQ. Host another. Put some decent exp prizes(vary on rank of participant). This way people can actually have a fair chance. Just in case anyone might be overextending the amount they made. Easy solution and still gives an opportunity to get back some exp. Items and luck are another thing.
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Oldhaus



Posts : 64
Join date : 2015-11-12

PostSubject: Re: Server restore compensation   Tue Jan 05, 2016 12:09 am

I agree with the LQ Idea, I even thought of this idea and shared it with Zidane yesterday.

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Asmodeus



Posts : 483
Join date : 2012-12-22

PostSubject: Re: Server restore compensation   Tue Jan 05, 2016 12:43 am

Diablo wrote:
I would agree on LQ. Host another. Put some decent exp prizes(vary on rank of participant). This way people can actually have a fair chance. Just in case anyone might be overextending the amount they made. Easy solution and still gives an opportunity to get back some exp. Items and luck are another thing.

I am going to say this. I want lqs, but how will this happen? Will every player who lost progress be online to participate? Will only a few be advantaged? The risk of people overextending is minimal compared to the frustration especially when you know what caused the crash (from what Ive heard at least).

If the admin offers compensation, why not accept it? While looking at the amounts, it seems in line with what each rank could potentially get in the time frame.
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Oldhaus



Posts : 64
Join date : 2015-11-12

PostSubject: Re: Server restore compensation   Tue Jan 05, 2016 12:55 am

Oldhaus wrote:
I agree with the LQ Idea, I even thought of this idea and shared it with Zidane yesterday.


Edit: LQ bad idea, not everyone will be on at the same time. Some might miss out. Scrap this idea immediately lol.
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Zidane



Posts : 50
Join date : 2012-04-11

PostSubject: Re: Server restore compensation   Tue Jan 05, 2016 3:40 am

a fun idea, but a lot of people would miss out unfortunately :,(
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Zidane



Posts : 50
Join date : 2012-04-11

PostSubject: Re: Server restore compensation   Tue Jan 05, 2016 4:13 am

How about after a Roll Back or if the servers been down for a while have a 12 hour period that starts for each character when the log in where you get 50-100% more exp!
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Limitless



Posts : 47
Join date : 2015-07-06
Age : 33

PostSubject: Re: Server restore compensation   Tue Jan 05, 2016 4:32 am

Zidane wrote:
How about after a Roll Back or if the servers been down for a while have a 12 hour period that starts for each character when the log in where you get 50-100% more exp!

I think we are all missing the reason we even play this game. The grind is what keeps us coming back for more. Once we hit warlord people will complain there is nothing to do and want more content put in.

History always repeats itself.
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